We source our unique line of apparel from all over the world to ensure quality items at lower prices than your average high end boutique! Our turnaround delivery time is 12-25 days from order date. This means that you should expect to receive your order 12-25 days from the day your order was placed. Our average delivery time is 14-16 days, please leave an open window however, as a lot of our items are made on demand and sent directly from our vendors.
We will replace your item if:
1. The item has a manufacturer defect when you received it.
2. You were sent the wrong item, wrong size or wrong variant of your item.
Our goal is to make your shopping experience as smooth as possible so there is no need to return the damaged/wrong size item(s).
Please inquire for a replacement if your item falls in one of these two categories within 10 business days upon receiving. To speed up the process please snap and attach a couple pics of the damaged item and/or size/color mistake. Inquires may be sent to Gullywubbles@gmail.com Please allow 1-2 business days to receive a response. Please keep in mind we do receive a high volume of emails and do our my best to get to them as quickly as possible.
Lost by USPS:
If your item happens to be lost in transit we will be happy to send a replacement item. However, please keep in mind that replacement items are sent as normal shipping and may take 12-20 days to receive .
We are not responsible for lost or stolen packages that are marked as delivered. Once the tracking number is showing delivery, all issues with shipping fall on the carrier. The carrier will generally determine if your order can be left in a safe secure place at your delivery address. If you believe your package may have been lost or stolen, please contact your local USPS to resolve the problem, or visit this web address for more ways to fix this issue: https://www.usps.com/help/missing-mail.ht
If your tracking status says “delivered” and the package is not there, please wait a day or so to see if the delivery status was updated by USPS a day early.